🔒 Privacy Policy

1. Introduction

Bibliothèque Moderne respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our digital products.

2. Information We Collect

We may collect the following information:

1. Name
2. Email address
3. Billing information
4. Payment details (processed securely through third-party payment providers)
5. Device and browsing information (such as IP address and cookies)

3. How We Use Your Information

We use your information to:

1. Process and deliver your digital purchases
2. Provide customer support
3. Improve our website and services
4. Send important updates related to your purchase
5. Prevent fraud and ensure security

4. Payment Security

All payments are processed through secure third-party payment providers. Bibliothèque Moderne does not store your full payment details.

5. Cookies

We may use cookies to improve user experience, analyze traffic, and optimize performance.

6. Data Protection

We take reasonable technical and organizational measures to protect your personal data against unauthorized access or misuse.

7. Your Rights

You may request access, correction, or deletion of your personal data by contacting us via email.

8. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes become effective upon posting.

💳 Refund Policy

1. Digital Product Nature

All products sold on Bibliothèque Moderne are digital downloads (eBooks and related digital materials).

Due to the intangible and non-returnable nature of digital content, all sales are considered final once the product has been delivered or accessed.

2. No Refund After Delivery

Once a digital product has been:

1. Successfully delivered to the customer’s email, or
2. Made available for download, or
3. Accessed through our platform

It is deemed received and cannot be returned. Therefore, we do not offer refunds, exchanges, or cancellations after purchase.

3. Customer Responsibility

Before purchasing, customers are responsible for:

1. Carefully reviewing the product description
2. Ensuring the product meets their expectations
3. Verifying device compatibility (PDF reader, smartphone, tablet, etc.)

By completing a purchase, you acknowledge and agree to these terms.

4. Exceptional Circumstances

Refunds may only be considered in the following limited cases:

1. Duplicate payment for the same product
2. Technical failure preventing access to the product (after verification)
3. Proven billing error

All refund requests must be submitted within 7 days of purchase with clear supporting evidence.

5. Unauthorized Sharing

If a customer downloads, shares, distributes, or reproduces the digital content, they immediately waive any right to a refund.

6. Chargebacks

Initiating a chargeback without contacting customer support first may result in:

1. Permanent account restriction
2. Legal action in cases of fraudulent claims

We strongly encourage customers to contact support to resolve any issue before disputing a payment.

7. Policy Updates

Bibliothèque Moderne reserves the right to modify this Refund Policy at any time. Changes become effective upon publication on the website.

Updated Date: February 22, 2026